Submit a request – crankbrothers

Please decide how we can help you below.

Your email address

Describe the nature of your request below.

For faster, more efficient service, please upload photos of your product(s).

First Name

Last Name

Phone Number

Street Address

Apt / Suite / Unit Number

City

State

Zip Code

Country

Confirm E-Mail Address

Purchase Date

Please estimate if unsure. Proof of purchase required for all warranty claims.

Shop / Retailer Purchased From

Proof of Purchase / Sales receipt upload required to validate registration or warranty claims

Registration and Warranty claims will not be accepted without valid proof of purchase, sales receipt or copy of original invoice. Please upload a copy to validate registration.

Synthesis Serial Number (Front)

The serial number for your wheels can be found inside the rim (under your tire), near the valve stem hole. The serial number is the 16 digit alpha-numerical line that typically starts with "CB". It can also be found on the registration card that came with your Synthesis wheels.

Synthesis Serial Number (Rear)

The serial number for your wheels can be found inside the rim (under your tire), near the valve stem hole. The serial number is the 16 digit alpha-numerical line that typically starts with "CB". It can also be found on the registration card that came with your Synthesis wheels.

Wheel Model

Wheel Size

Hub Type Front

Hub Type Rear

Rider Age

Rider Weight in Pounds

in lbs, with kit

Rider Height

Choose height in Feet & Inches

Main Riding Discipline ( select 1 only )

Select the discipline that most describes you riding style

Rider Skill Level

Attachments

Add file or drop files here