For faster, more efficient service, please upload photos of your product(s).
Warranty Claims must include a copy of your original sales receipt. Handwritten copies are not accepted.
For Example: Candy 3 Red
Shoes
Shoe Size
Description of Item
Serial numbers located on outer body of dropper seatpost (Kronolog / Highline) or inside rim channel (2014+ wheels only)
if request is being submitted by a shop
Please estimate if unsure. Proof of purchase required for all warranty claims.